000 00309nam a2200133Ia 4500
008 201006s9999 xx 000 0 und d
100 _aSRINIVASAN, R.
245 0 _aSERVICES MARKETING
250 _a4
260 _bPHI, NEW DELHI
_c2014
300 _a283
650 _aMANAGEMENT
650 _aSERVICE MAEKETING
999 _c3055
_d3055